Do we recall from the store? Do we recall from the city? Do we recall from the region?вЂќ вЂњAll the bottles of Extra Strength capsules were removed Friday as part of the nationwide recall.вЂќ вЂњNow, not only is Extra Strength Tylenol off the shelves, Tylenol commercials are off the air.вЂќ вЂњThe race is on for TylenolвЂ™s competitors.вЂќ вЂњThey didnвЂ™t worry about the money. The conversation was, вЂWell, we need to recall.вЂ™ O.K. That really created that vulnerability, that sense of risk, that sense of threat that I think really scared a lot of people, and justifiably.вЂќ Alan Hilburg worked for Johnson & JohnsonвЂ™s outside public relations firm, one that was increasingly focused on a new type of business: crisis management. It made no sense, there was no clear and intended victim, but just anyone - anyone who happened to have the misfortune to buy a bottle of Tylenol.вЂќ вЂњPolice are looking for disgruntled employees, angry customers, anybody with a grudge against the stores or Tylenol.вЂќ вЂњPolice are even checking stock transactions to see whether someone was trying to push down the value of Johnson & Johnson stock.вЂќ вЂњThis was not a cockroach-in-a-box kind of an issue.

thinking theyвЂ™d been poisoned.вЂќ вЂњI was just nervous for the baby.вЂќ вЂњIt was absolute chaos.вЂќ вЂњFlush it all down the commode, O.K.?вЂќ вЂњThere is no single person or even a group of single persons that stand out above the rest at this point in time.вЂќ вЂњWe had no clues as to the motivation, except the taking of human life. Flush it down the toilet.вЂ™вЂќ вЂњDo not take any Tylenol until further notice.вЂќ вЂњPeople were checking themselves into the E.R. They didnвЂ™t know what product they had in their home that could possibly be lethal if they ingested it.вЂќ вЂњScared, really, that something, somebody could have tampered with some of the other products.вЂќ вЂњCyanide-contaminated Tylenol.вЂќ вЂњWe had police riding around with their bullhorns yelling, вЂThrow out your Tylenol.

вЂњThat bizarre mystery of Tylenol laced with cyanide still has not been solved tonight.вЂќ вЂњInvestigators say they are searching for, quote, вЂa madman.вЂ™вЂќ вЂњPeople were terrorized. вЂњThree people are dead and another is in critical condition tonight.вЂќ вЂњOne of the victims took the pills he bought to his home.вЂќ вЂњHis brother and sister-in-law were so upset by his death that they went back to the house and took some Tylenol from the same bottle.вЂќ As the death toll hit seven, the terrifying randomness of the poisonings shocked the nation. And the next thing I knew I just saw my mom go out on a stretcher from my upstairs window and that was the last that I saw her.вЂќ Mary ReinerвЂ™s Tylenol had been inexplicably spiked with poison. вЂњThe first to buy was the first to die.вЂќ вЂњTylenol changed the crisis landscape.вЂќ But have all the lessons been learned? вЂњAnger is boiling over on social media with the hashtag вЂ™#boycott.вЂ™вЂќ вЂњI was 8 years old and my mom had just gotten back from the maternity ward, went to the grocery store and bought Tylenol from the grocery store, that was doctorвЂ™s orders. вЂњI am deeply sorry.вЂќ вЂњThis was a major breach of trust.вЂќ One written nearly 40 years ago, when a deadly crisis gripped America. вЂњThe backlash over the ad was immediateвЂќ To rebuild trust, corporations in trouble follow a familiar script. How do companies regain public trust after something goes seriously wrong? We looked at how Tylenol responded after someone inexplicably spiked its pills with poison in the 1980s.

Mass effect 2 lazarus project